Thank you so much for your interest in working with me! Please be sure to view my policies located on my website and below before booking.
For any questions, please email info@alexusbphoto.com
Our studio address is located at 1702 Fairview St. Greensboro, NC 27405
For other locations other than the studio, please email or text me your location address.
FAQ
How long will it take for my images to come back? Please allow 3-5 days for your proofs to come back for review. After you have picked the proofs you would like edited, there will be a 3-5 day turnaround time.
If I want more edits outside of my package, can I purchase more? Yes, for $20 per edit.
How will my images be delivered? Through PixieSet or Dropbox for proofs. Your edits will be delivered through email, text, or whichever form of communication the photographer and client has been communicating through/ whichever they may prefer.
Do you provide props? We do not provide props. All clients must bring their own props or they can be purchased for an additional cost.
Policies
- Please allow a total of 10 days for both edited images and proofs to be returned. If you need them sooner, a rush fee of $50 may apply.
- A non-refundable deposit of $50 is required at the time of booking. It is transferrable if you need to reschedule 24 hours prior to the session.
- All payments for services are non-refundable due to the nature of the services we provide. Once proofs have been delivered and the service has been performed, all payments are non-refundable.
- Your deposit goes toward your remaining balance. Final payments are due immediately after the session has been completed.
- We no longer charge for tardiness. However, we allow a 15 minute grace period. After 15 minutes, you must reschedule with a new deposit. If you do make it within the 15 minute grace period, we will not be able to extend your time. This means if we are unable to complete all your looks due to tardiness, the remaining balance is still due for the original service you booked for.
- Please schedule all appointments at least 2.5 hours prior to your photography session (makeup, hair, etc.)
- By submitting your $50 deposit and by booking one of our services, you agree to our policies.
- Please book your makeup appointment AT LEAST 2.5 hours in advance to include travel time. Being late because of your makeup appointment inconviences our schedule. There are no promises we will be available to photograph you at a later time. Please plan accordingly, or your appointment may be cancelled without a refund.
- All payments made for services are non-refundable after being performed.
- Your non-refundable deposit is due at the time of booking, and your remaining balance is due immediately before or after the service has been performed. Photos will not be delivered until the service is paid in full. Failure to pay on time may result in termination of your photos. Please plan accordingly.
By submitting your deposit, you are agreeing to our policies.
Acceptable methods of payment: Cash or Cash App ($baelex)
